Grant’s

Solicitors

Grant’s Solicitors reputation is built on our outstanding client care.  In order to maintain our high standards we invite our clients to complete a Satisfaction Survey after every transaction.  In order to let you judge for yourself we have included comments from some of these Surveys below.

 

·        “This was the first time we have bought a property and your service was excellent, making the whole experience trouble free.”  NS

 

·        “A first class service delivered true to stated claims.”  EJH

 

·        “It was refreshing to talk and deal with a solicitor who knew your case thoroughly.  Previously in larger companies you can only communicate with conveyancing secretaries and if a problem arises the solicitor is not aware immediately.  At Grant’s you really felt your best interests were being cared for.  Thank you”.  TK

 

·        “Out-of-hours appointments fitted in well with my job and the Transaction Guidance notes were excellent with very little legal jargon. Many thanks for making things hassle free. Grant’s Solicitors are the most approachable solicitors we have ever used.”  DMcG

 

·        “The attention to detail, even down to sticky arrows for where to sign, was excellent.”  GS

 

·        “Grant’s treated us like equals.  I wish all solicitors were as efficient, helpful and friendly as you.”  ADW

 

·        “Just excellent service and I felt you always made time for us.”  NW

 

·        “I really valued being able to speak to Alice and not some junior working for her.”  CS

 

·        “Our expectations were not only met but surpassed.”  PT

 

·        “If Mrs. Grant says she will do it, she will do it.”  HC

 

·        “I could email in the evening if I thought of a query and got an answer the next day.”  MG

 

·        “We have had disastrous solicitors in the past and it was such a relief to finally find one that we feel we can recommend to friends.  Thank you.”  CL

 

·        We were extremely happy with the service which we received, the like of which, unfortunately we have never received before.  Very many thanks for making the process painless.”  DM

 

·        “The help, support and advice which we received was invaluable at a very stressful time.”  WM

 

·        “We moved house 18 months ago and used a large firm of solicitors.  The whole affair was very hard work as you did not always speak to the same person.  It’s nice to have a one-to-one service that Grant’s provides.”  DH

·        “From the moment I telephoned you to ask for information about your services I was impressed by your helpfulness and efficiency, both of which you have demonstrated in large measure throughout.CS

 

·        “Having used Mrs. Grant on 3 previous occasions we have found her to be a trustworthy, helpful and friendly solicitor who takes a lot of the stress of moving out of the equation.”  JT

·        “I was exceptionally impressed that Mrs Grant personally delivered documents to our home.  It would be difficult, I suspect, to match the tireless good humour, high professional standards and attention to detail shown by Mrs Grant.”  DAJM

Finally we thought we would reproduce in its entirety a letter from one particularly satisfied client:

 

“I write to thank you for the outstanding job you performed for me in connection with the sale and purchase.  I could not have asked for a better conveyancing solicitor!  Your website attracted me to you because it was clear, helpfully open about fees, and evidently showed that you had some very happy clients.  I am now one of them!

 

I have never before dealt with such a friendly, caring and personally available solicitor.  You took great care to ensure we were informed about and understood all the legal complexities of these non-trivial house transactions.  You were sensitive to our personal circumstances, scrupulously ethical in your dealings ‘up and down the line’, and I know you worked very hard to overcome the obstacles caused by the others and, especially their solicitors in the chain.

 

What distinguishes you from the rest is your warm humanity.  You really understand how stressful these processes are for clients, and you gave us the reassurance of knowing that you are ‘in there fighting for us’!  I am amazed at the extent to which you were willing you give us your personal touch, and to be so accessible to us.  It made all the difference.

 

You handled with calm aplomb our delayed exchange of contracts, one clear working day before completion, which itself had a last minute complexity caused by those higher up the chain.  I noticed you were working on our behalf with immensely professional and personal commitment, and I developed a healthy respect for your deeply relevant and current knowledge and expertise.

 

I shall not hesitate to seek your help again in the future and would heartily recommend anyone else seeking unparalleled excellence in the legal side of selling and buying houses.”  PWE

 

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·      Client Care Standards

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To find out more about how we can make your next move that much easier by contacting Alice Grant:

·  By (: 01252 622288

·  By fax: 01252 622286

·  By emailing: ag@grantssolicitors.uk.net

West Point House

32-34 Albert Street

Fleet

Hampshire
GU51 3RW

www.grantssolicitors.uk.net

 

Grant’s Solicitors is regulated by the Law Society

Grant’s

Solicitors